The Crown at Ampney Brook | Wild Thyme & Honey Terms and Conditions

General
Your contract is with The Crown at Ampney Brook and Wild Thyme & Honey in Cirencester, Gloucestershire.
​Please read our Terms & Conditions carefully as you will be bound by them.

Pub Dining Reservations
When dining at The Crown at Ampney Brook pub and restaurant, please note the following:

Individual Bookings of 8 and under

Please note, we do not require a deposit for table bookings of 8 people or less*. Tables can be cancelled up to the time of arrival and no pre-order is required.

Please be aware, reserved tables will be held for up to 15 minutes after the agreed reservation time, after which, the reservation can no longer be guaranteed.

*Excludes peak calendar dates including, but not limited to, Mothering Sunday, Easter Sunday, Father's Day, Christmas Day and New Year's Eve.

Group Bookings of 9 or more

A deposit of £10 per person is required for all parties of 9 or more. The deposit will be taken on confirmation of booking. Any bookings of 9 or more without a deposit payment will be kept on enquiry status and may be cancelled, without notice, if deposit payment is not received within 72 hours of making the original enquiry.

Pre-orders will be required (for groups of 12 guests or more) at least 7 days prior to the booked reservation date.

Group Booking Cancellations

Should you need to cancel your group booking more than 28 days prior to the booked reservation, a full refund of any deposits paid will be returned.

Should you cancel your group booking between 28 - 7 days prior to the booked reservation, the full deposit is non-refundable, but can be transferred as 'credit' to another date, or, in the case of a reduction in numbers, deposits paid can be credited against the final bill.

Should you cancel your group booking between 6 - 2 days prior to the booked reservation, the full deposit is non-refundable.

Should you cancel your group booking within 48 hours of the booked reservation, the full deposit is non-refundable, plus, you will be charged a cancellation fee equal to the value of food that had been pre-ordered.

 

Mothering Sunday 

When dining with us on Sunday 27th March, please note a £15 deposit per person, for all guests over the age of 8, will be required at the time of booking. This deposit will be credited to your final bill on the day.

Should you wish to cancel your reservation, please note a full refund will be provided up to 7 days prior to the date. Please note, the deposit cannot be transferred once within the cancellation period of 7 days.

 

Liability
We do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

The Crown at Ampney Brook and Wild Thyme & Honey is owned and operated by Red Lion Operations 3 Ltd of Red Lion Holdings.
Company address: Units B&C, Crondall Place, Coxbridge Business Park, Alton Road, Farnham, Surrey GU10 5EH.
​Company Number 12158205.