Terms & Conditions

The Crown at Ampney Brook | Wild Thyme & Honey Terms and Conditions

General
Your contract is with The Crown at Ampney Brook and Wild Thyme & Honey in Cirencester, Gloucestershire.
​Please read our Terms & Conditions carefully as you will be bound by them. Pub Dining Reservations
When dining at The Crown at Ampney Brook pub and restaurant, please note the following:

Individual Bookings of 8 and under

Please note, we do not require a deposit for table bookings of 8 people or less*. Tables can be cancelled up to the time of arrival and no pre-order is required.

Please be aware, reserved tables will be held for up to 15 minutes after the agreed reservation time, after which, the reservation can no longer be guaranteed.

*Excludes peak calendar dates including, but not limited to, Mothering Sunday, Easter Sunday, Father’s Day, Christmas Day and New Year’s Eve.

Group Bookings of 9 or more

A deposit of £10 per person is required for all parties of 9 or more. The deposit will be taken on confirmation of booking. Any bookings of 9 or more without a deposit payment will be kept on enquiry status and may be cancelled, without notice, if deposit payment is not received within 72 hours of making the original enquiry.

Pre-orders will be required (for groups of 12 guests or more) at least 7 days prior to the booked reservation date.

Group Booking Cancellations

Should you need to cancel your group booking more than 28 days prior to the booked reservation, a full refund of any deposits paid will be returned.

Should you cancel your group booking between 28 – 7 days prior to the booked reservation, the full deposit is non-refundable, but can be transferred as ‘credit’ to another date, or, in the case of a reduction in numbers, deposits paid can be credited against the final bill.

Should you cancel your group booking between 6 – 2 days prior to the booked reservation, the full deposit is non-refundable.

Should you cancel your group booking within 48 hours of the booked reservation, the full deposit is non-refundable, plus, you will be charged a cancellation fee equal to the value of food that had been pre-ordered.

Liability
We do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment. The Crown at Ampney Brook and Wild Thyme & Honey is owned and operated by Red Lion Operations 3 Ltd of Red Lion Holdings.
Company address: Units B&C, Crondall Place, Coxbridge Business Park, Alton Road, Farnham, Surrey GU10 5EH.
​Company Number 12158205.